September 16, 2015

Planning for Adversity: Ensuring business communication continuity with the cloud

Your new marketing campaign was a huge success and your office is receiving the highest level of calls you’ve ever experienced in your growing business. Your staff is taking live calls, checking voicemail and returning customer inquiries as fast as they can. Can you imagine the impact if your phone system goes down mid-morning – at the peak of the call volume? Who knows why disaster strikes? It could be a clumsy utility worker, a lightning storm or some other unpredictable problem. Phone system issues are a reality with traditional telecommunications systems and can create enormous business headaches for you. …

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